WARRANTY INFORMATION

In case of returns... you can donwload and fill out our form here:
FAULTY GOODS RETURNS FORM


 



TIME BERLIN Watches

Your TIME BERLIN watch is warranted by SKYlink GmbH for a period of two [2] years from the original date of purchase. Under the terms and conditions, your SKYlink GmbH warranty covers mechanical and manufacturing defects. A proof of purchase is required to validate your warranty which can be in the form of a copy of the online order confirmation, purchase receipt, or a copy of a credit card statement.

During the warranty period, the movement, hands, and dial are the only components covered under this warranty. A covered component will be repaired free of charge in the first instance and in the event that we cannot repair, the watch will be replaced free of charge if it proves to be defective in material or workmanship under normal use.
In case of replacement, SKYlink cannot guarantee that you will receive the same model watch. If your model is not available, a watch of equal value or similar style will be provided.

The warranty does not cover:

  • Glass, strap or bracelet
  • Damage resulting from improper handling, lack of care, accidents or normal wear and tear
  • Water damage unless marked water-resistant (5 ATM or above)
  • Indirect or consequential damage resulting from the defects, inaccuracy or inoperativeness of the watch

This warranty is void if the item has been damaged by unauthorised service, or other factors not due to defects in materials or workmanship, or a valid proof of purchase is not included.

In case of returns... you can donwload and fill out our form here:
FAULTY GOODS RETURNS FORM



HAUS OF DIETRICH Jewellery

Your Haus of Dietrich jewellery item is warranted by SKYlink GmbH Ltd for a period of one [1] year from the original date of purchase. Under the terms and conditions, your SKYlink GmbH warranty covers manufacturing defects only. A proof of purchase is required to validate your warranty which can be in the form of a copy of the online order confirmation, purchase receipt, or a copy of a credit card statement.

This warranty is void if the item has been damaged by accident, negligence, unauthorised service, or other factors not due to defects in materials or workmanship, or a valid proof of purchase is not included.

If covered by the warranty your item will be repaired free of charge in the first instance and in the event that we cannot repair, will be replaced free of charge if it proves to be defective in material or workmanship under normal use. In case of replacement, SKYlink cannot guarantee that you will receive the same item of jewellery. If a direct replacement is not available an item of equal value will be provided based on the purchase price paid.

In case of returns... you can donwload and fill out our form here:
FAULTY GOODS RETURNS FORM



 

GENERAL

The above warranties and remedies are exclusive and in lieu of all other warranties, terms of conditions, express, implied or statutory, as to any matter whatsoever, including without limitation, warranties of merchantability, fitness for a particular purpose, accuracy, satisfactory quality, title, and non-infringement, all of which are expressly disclaimed by SKYlink GmbH.

SKYlink GmbH shall not be liable for incidental, consequential, indirect, special or punitive damages or liabilities of any kind arising out of or in connection with the sale or use of this product, whether based in contract, tort (including negligence), strict product liability or any other theory, even if SKYlink GmbH has been advised of the possibility of such damages and even if any limited remedy specified herein is deemed to have failed of its essential purpose. SKYlink's entire liability shall be limited to replacement or repair or refund of the purchase price paid, at SKYlink’s sole option.

Some countries, states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages, so the above limitations and exclusions may be limited in their application to you. When implied warranties may not be excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you specific legal rights; you may have other rights, which may vary from country to country. In the UK, nothing in this warranty will affect your statutory rights.

This warranty is void if the product has been damaged by accident, negligence of persons other than authorized SKYlink GmbH sales or service agents, unauthorised service, or other factors not due to defects in materials or workmanship.

 

PLEASE CONTACT US FOR FURTHER SUPPORT

SKYlink GmbH | Neuer Jungfernstieg 15, 20354 Hamburg, Germany | TEL +49 40 349 941 77 | info@skylinkretail.com
join our network and apply to our newsletter
FOLLOW US
This website uses cookies. By further use you agree to the use. Privacy statement.